This is a brief overview of general and local information, which will be updated from time to time. Follow the links for more details. Although every care has been taken in selecting these links, we are not responsible for the content on them.
Stay at home (self-isolate) if you have any of these symptoms:
- a high temperature – this means you feel hot to touch on your chest or back. (You do not need to measure your temperature.)
- a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (If you usually have a cough, it may be worse than usual.)
- anosmia – this means a change to your normal sense of smell. (It may also affect your sense of taste. This new information was announced by the Government on 18 May.)
Use the 111 online coronavirus service to find out what to do. Do not go to a GP surgery, pharmacy or hospital. Only call 111 if you cannot get help online.
Self-isolating if you or someone in your household has symptoms
This applies if:
- you live alone and you have symptoms of COVID-19, however mild, stay at home for 10 days from when your symptoms started.
- you live with others and you are the first in the household to have symptoms of COVID-19, then you must stay at home for 10 days, but all other household members who remain well must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill.
If you think either of the above may apply to you, the full Government guidance has information about how to self-isolate. There is information about how to dispose of your rubbish ready for refuse collections.
Other Government advice
- Summary of advice from the Government
- Social distancing advice to be observed by everyone as much as possible to prevent the spread of COVID-19
- Workers’ support
- Emergency time off to look after dependents: time off for dependants and parental leave
- Online isolation notes – providing proof of coronavirus absence from work
- Advice on mental health and wellbeing and advice on supporting children’s and young people’s mental wellbeing
- List of free education resources recommended by education experts for primary and secondary school children
- NHS advice about symptoms and testing
- Information about scam and genuine NHS Test and Trace communications
Local online forums and sources of help
- Clitheroe COVID-19 Mutual Aid (Facebook group for local people)
- East Lancashire Virtual School (Facebook group to support home schooling)
- Ribble Valley Borough Council COVID-19 webpage
- Ribble Valley Borough Council Facebook page
- Ribble Valley Community And Social Support (Facebook group to coordinate local help)
- Ribble Valley Foodbank
- NHS volunteer responders are coordinated by the local Council for Voluntary Service and can help those in vulnerable groups with shopping, etc. or by keeping in touch by telephone. Follow the link if you’re interested in volunteering. Please note that recruitment of volunteers may be paused from time to time.
- If you’re helping informally, the Government has produced guidance on how to help safely
- The GOV.UK Coronavirus Information Service is an automated ‘chatbot’ service for the British public to get answers from the Government to the most common questions about Coronavirus. Simply add 07860 064422 to your phone contacts and message the word ‘Hi’ in a WhatsApp text to get started.
- ‘Which?’ have a guide to help tell the difference between genuine and scam NHS contact tracing messages.
- Friends Against Scams offers advice about scams surrounding COVID-19
- The police have issued information about telephone scams
- Full Fact helps with checking the accuracy of stories and claims circulating, particularly on the internet